Privacy notice

Effective Date: 01/08/20285
Website: https://prep-it.co.uk
Company Name: Prep-It Ltd
Company Number: 16446418
Registered Office:
Prep-it Products Ltd
Unit 9 Carrside Park Ind Est
Hatfield
Doncaster
DN7 6AZ
VAT Number: 496 9844 08

1. Introduction

Prep-It Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting personal data. This Privacy Notice explains how we collect, use, and safeguard personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Notice applies to visitors to our website, our customers, suppliers, and business contacts.

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Name, job title, company name.

  • Contact Data: Business email address, phone number, billing and delivery addresses.

  • Transaction Data: Details of orders, payments, and deliveries.

  • Technical Data: IP address, browser type, operating system, and cookies when using our website.

  • Marketing Preferences: Records of whether you wish to receive marketing communications.

We do not knowingly collect or process special category (sensitive) personal data.

3. How We Collect Personal Data

  • Direct interactions: When you place an order, contact us, or create an account.

  • Automated technologies: Through cookies and analytics on our website.

  • Third parties: From logistics partners, payment providers, or publicly available sources such as Companies House.

4. How We Use Personal Data

We use personal data for the following purposes:

  1. To process and deliver your orders.

  2. To manage accounts, payments, and collections.

  3. To communicate with you regarding enquiries, quotations, and customer support.

  4. To improve our website and services.

  5. To send marketing communications (only where legally permitted and with your right to opt out).

  6. To comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Contract: To fulfil contracts with customers and suppliers.

  • Legal obligation: To comply with tax, accounting, and regulatory requirements.

  • Legitimate interests: To manage our business relationships, provide customer service, and send B2B marketing communications.

  • Consent: Where you have opted in to receive non-essential marketing communications.

6. Sharing of Personal Data

We may share your personal data with:

  • Delivery and logistics providers.

  • Payment service providers.

  • IT and system support providers.

  • Professional advisers (accountants, auditors, legal counsel).

  • Regulatory bodies, where legally required.

We do not sell your personal data to third parties.

7. International Transfers

Where we use service providers located outside the UK, we will ensure appropriate safeguards are in place, such as the UK’s International Data Transfer Agreement (IDTA) or other legally recognised safeguards.

8. Data Retention

We will only retain personal data for as long as necessary to fulfil the purposes collected, including for satisfying legal, accounting, or reporting requirements.

  • Customer and supplier records: 6 years after the end of the relationship (to comply with tax law).

  • Marketing data: Until you opt out or withdraw consent.

9. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

10. Your Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your data (where legally permitted).

  • Object to processing for direct marketing.

  • Request restriction of processing in certain circumstances.

  • Request transfer of your data to another provider.

  • Withdraw consent (where consent is the lawful basis for processing).

You may exercise these rights by contacting us at [insert privacy contact email].

11. Cookies

Our website uses cookies to improve functionality and analyse traffic. For details, please see our Cookie Policy [insert link].

12. Complaints

If you are unhappy with how we handle your data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO):

13. Updates to this Privacy Notice

We may update this Privacy Notice from time to time. The latest version will always be available on our website.